Targeted sessions so your team can manage, monitor and document temperature-sensitive products properly — in plain terms, against the requirements you actually work to rather than a generic syllabus.
On your site, with your equipment and your procedures. Half a day is usually enough, and we would rather do that well than sell you three.
They are a logger started late, a sensor in the wrong place, an alarm nobody was rostered to answer, or an excursion recorded honestly and then filed with no assessment attached. None of that is fixed by buying better hardware, and all of it is fixed by twenty people knowing what they are looking at.
The training we run is deliberately unambitious in scope and specific in content. It is not a qualification. It is a session that leaves a warehouse team, a dispensary or a QA function able to do the thing in front of them correctly and explain why they did it that way.
What it is not. We do not run accredited courses or issue formal qualifications, and we will not pretend otherwise. What you get is a documented, dated training record with content, attendees and materials — which is what a quality system actually needs — delivered by somebody who has spent twenty years doing this rather than teaching it.
Built from these, in the combination that suits who is in the room. Nobody needs all of it.
What the temperature requirement is protecting, why an excursion matters, and what the difference is between a limit, an alarm and a deviation. The session that makes everything afterwards land.
Your loggers, your sensors, your platform. Starting, placing, reading and downloading — done by the people who will actually do it, on the kit they will actually use.
What to write down, when, and in what form. Most findings in this area are about documentation rather than temperature, and this is the session that reduces them.
Where new monitoring is being introduced, the session that stops it becoming shelfware. Who does what, what the alerts mean, and what happens at three in the morning.
Whoever touches the product or the record. In practice that is usually warehouse and dispatch teams, dispensary and pharmacy staff, drivers, and the QA or Responsible Person function that has to sign off what the others did. Mixed rooms work well — a lot of the value is the warehouse and QA hearing each other's constraints for the first time.
No. We will happily train a team on kit we did not supply, and we do. If the equipment is wrong for the job we will say so during the session, but that is advice rather than a sales condition.
Yes — dated, with content covered, attendees and the materials used, in a form you can file. That is generally what a quality system requires and what an inspector will ask for. It is a record of training delivered, not an accredited qualification, and the document says so plainly.
On site is better and it is not close, because half the value is walking to the cold room and looking at where the sensor actually is. Remote works for documentation and awareness sessions, and for topping up a team that has already had the site visit.
Half a day covers most requirements properly. A full day if you are combining a practical session with documentation and there are several groups to get through. If somebody is quoting you a three-day course for a warehouse team, ask what is in day three.
How many, what they do, and what has gone wrong lately. We will tell you what a session would cover.
